- Mailing Address
- PO Box 3072, Rouse Hill NSW 2155
- Phone
- 1300 574 774
- Operating Hours
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Service Area
Areas We Service Across Sydney
We proudly support clients throughout Sydney, including Parramatta, the Hills District, and surrounding suburbs. No matter where you’re located, our team is ready to help you secure the right finance solution.
Trusted by Sydney
families & businesses
Jonathan Streater is an outstanding mortgage broker. He helped me secure finance for an investment property and made the entire lending process smooth and stress-free. His knowledge of investment property finance, clear communication, and ability to deliver within tight timeframes was exceptional. I would highly recommend Jonathan to anyone looking for expert mortgage or investment lending advice.
I can’t speak highly enough of Jonathan and the incredible service he provided. From day one, he went above and beyond to make the entire process smooth, stress-free, and easy to understand. His knowledge, professionalism, and genuine commitment to helping us achieve the best outcome were clear at every step. His communication was outstanding, and nothing ever felt like too much trouble. We truly felt supported and confident knowing he was in our corner. We’re incredibly grateful and highly recommend Jonathan.
We had such a great experience with Jonathan from JEM Finance Group. Jonathan made the whole refinancing process so much easier than I expected, he took the time to really understand my situation and explain everything in simple terms.
Jonathan was always quick to reply and really went out of his way to find the best deal for us which made the whole process stress free. Jonathan explained everything clearly and kept us updated the whole time which in turn saved us $600 per month on our mortgage repayments.
Honestly couldn’t have asked for better service. If you need a mortgage broker who actually cares and makes things simple, JEM Finance Group is the way to go.
Made life very easy and very helpful with any questions i had
I would like to thank Jonathan at Jem Finance for the exceptional service and for going above and beyond to get us the outcome we desired.
Much appreciated.
We chose JEM after a friend’s recommendation, we found dealing with Jonathan very easy and always prompt to answer our queries. We are in the process of using JEM again now and could not be happier.
Things were handled for me, didn’t take much of my time as they did most of the work
Great service by Jonathan and the team, look forward to working with them again.
Great help, from beginning to end
We recently chose to refinance both our home and investment loans, and we had the pleasure of working with JEM Finance Group. Jonathan took the time to thoroughly understand our needs and provided expert advice tailored to our situation. His extensive knowledge, skills, and experience were evident throughout the process, ensuring we secured our loans on the best possible terms. Jonathan was professional, efficient, and easy to work with. I highly recommend their services.
Great service, professional, efficient, obtain best rates/deals, very transparent and informative. I will not hesitate to recommend JEM Finance Brokers to all my family, relatives and friends. Thank you Jonathan greatly appreciated.
Questions we get asked
What areas of Sydney do you mainly work in?
Most of our clients are in Sydney metropolitan areas, particularly inner Sydney and Eastern suburbs, but we work throughout greater Sydney and nationally. Your location doesn’t limit whether we can help. It’s about whether your situation suits our expertise.
Can you help with investment properties?
Yes, both residential investment properties and commercial property investments. We work with investors building property portfolios, SMSF trustees buying through super, and business owners acquiring commercial premises.
Do you handle refinancing?
Yes. Refinancing home loans, commercial facilities, or restructuring existing debt across multiple properties. If you’re looking to reduce rates, consolidate loans, or access equity for other purposes, we can assess what makes sense for your situation.
What if my situation doesn’t fit standard criteria?
That’s when talking to us makes most sense. Self-employed income, multiple entities, previous credit issues, SMSF structures, or situations that don’t fit neat categories are exactly the scenarios where broker expertise helps. We assess what’s genuinely possible and explain your realistic options.
How do you handle complex business structures?
This is where our expertise makes the biggest difference. We understand cross-collateralised security, how to present business cash flows, and what banks need to see from multiple entity structures. We translate complex business arrangements into formats banks understand and can assess properly.
What makes you different from other brokers?
Genuine commercial finance expertise. Most brokers focus on home loans and refer complex commercial work elsewhere. We handle it ourselves, from sole traders to businesses with $100 million facilities. If you’re a business owner who also needs personal finance, having one broker who understands both creates useful continuity.
Do you work with people outside Sydney?
Yes. We work Australia-wide. While most of our clients are in Sydney metropolitan areas, we serve clients throughout the country through phone and video conversations. Location doesn’t limit who we can help.
Can you help if banks have already declined me?
Sometimes, yes. Banks decline for specific reasons. If we can address what caused the decline or if a different lender has different criteria, we may have options. We’ll assess your situation honestly and tell you whether we think we can help.
How long does the loan process take?
Standard home loans typically take 3-4 weeks from application to settlement. Commercial loans and complex arrangements can take several months depending on the structure and what banks need to assess. We’ll give you realistic timeframes based on your specific situation.
Do I pay fees to use a broker?
In most cases, no. We receive commission from lenders when your loan settles, so our service is free for you. Occasionally for complex commercial arrangements or private lending, there may be fees, but we’ll explain these upfront before you commit to anything.